Refund & Cancellation

1. Paid plans

Welvors offers Premium, VIP, and VIP Elite memberships in addition to the Free plan. Each paid plan unlocks a specific set of features shown at checkout. Prices are in Indian Rupees and include applicable taxes unless stated otherwise.

2. Cancelling your membership

• Cancel anytime from Settings › Membership › Cancel plan.
• You'll keep your paid features until the end of the period you've already paid for.
• If auto-renewal is on, cancelling before the renewal date stops the next charge.
• Cancelling stops future billing. It does not, by itself, trigger a refund for the current period.

3. When you're entitled to a refund

4. When refunds don't apply

• Change of mind after you've started using a paid feature for the current period.
• Account suspended or banned for breaking our Terms or Community Guidelines.
• Partial periods — we don't pro-rate unused days of an active period unless the law requires it.
• Dissatisfaction with matches or outcomes — Welvors provides the platform, not guaranteed results.

5. How to request a refund

Email infynod@gmail.com from your registered contact, or use Settings › Membership › Help with a charge. Include your registered mobile number, the plan, and the transaction date or reference. We'll acknowledge within 48 hours.

6. How refunds are processed

• Approved refunds go back to your original payment method.
• Refunds are typically completed within 5–7 business days after approval, though your bank may take longer to reflect them.
• If your card or UPI details changed, we may need extra details to complete the refund.

7. App-store purchases

If you subscribed through the Apple App Store or Google Play, their refund and cancellation rules also apply, and some claims may need to be requested directly through them. We'll help you where we can.

8. Changes to this policy

We may update this policy; changes never affect a period you've already paid for. The “Last updated” date reflects the current version.

9. Contact