Privacy Policy

1. Who we are

Welvors is a brand owned and operated by Infynod Tech Private Limited (CIN: U62020PN2026PTC258333), a company incorporated in India with its registered office at Office No. 307, 3rd Floor, Amanora Chamber, Hadapsar–Kharadi Road, Hadapsar, Pune, Maharashtra – 411028, India. In this policy, “Welvors”, “we”, “our” and “us” refer to Infynod Tech Private Limited . For the purposes of India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable law, we are the Data Fiduciary responsible for your data. If you are in a region with other data laws, we honour the protections that apply to you.

2. Information we collect

Information you give us

• Account & identity: mobile number, name, date of birth (to confirm you are 18+), gender and the gender(s) you're interested in.
• Profile: photos, bio, prompts, interests, height, location city, and any other details you choose to add.
• Verification: the real-time media you submit and — where required — a selfie or a live-video stream to confirm you are a real person.
• Payments: plan chosen and transaction records. Card and UPI details are handled by our payment partners; we do not store full card numbers.
• Support & reports: messages you send us, and content or conduct you submit when you report someone.

Information created when you use Welvors

• Activity: likes, passes, matches, and the messages you exchange with matches.
• Preferences: filters, discovery settings, and notification choices.

Information collected automatically

• Device & technical: device model, operating system, app version, IP address, and crash diagnostics.
• Approximate location: derived from your device or IP, used to show nearby people — only with your permission.
• Cookies & identifiers: as described in our Cookie Policy.

3. How we use your information

4. Our legal bases

We process your data on the basis of your consent (which you can withdraw), the performance of our contract with you (to provide the service you signed up for), our legitimate interests in keeping Welvors safe and improving it, and legal obligations we must meet. Where consent is the basis, you may withdraw it at any time without affecting past processing.

5. When we share information

We share your data only when necessary, and never sell it. Specifically:

• With other members: your profile is visible to verified members within your own membership pool. Please enable your own control over what you share.
• With service providers (Data Processors): cloud hosting, payment gateways, KYC/OTP delivery, analytics and moderation tools — bound by contract to protect your data and act only for us.
• For safety & law: when required by valid legal process, or to protect the rights, safety and security of members and the public.
• Business transfers: if Welvors is involved in a merger or acquisition, data may transfer under the same conditions, and we will notify you.

6. Your rights & choices

You are in control. From Settings → Privacy, or by contacting us, you can:

• Access: the personal data we hold about you.
• Correct: anything inaccurate or incomplete.
• Download: a copy of your data (portability).
• Delete: your account and data (see retention below).
• Withdraw consent: for optional processing, such as marketing or location.
• Nominate: another individual to exercise your rights in case of death or incapacity, as provided under the DPDP Act.
• Complain: to us or to our Grievance Officer, and to the Data Protection Board of India.

7. How long we keep your data

We keep your data while your account is active. When you delete your account, your profile is removed from discovery immediately, and your personal data is erased within 30 days — except limited records we must retain for legal, security, or fraud-prevention reasons, or to prevent someone we have removed from returning. Records are kept only as long as required.

8. How we protect your data

• Encryption of data in transit and at rest.
• Strict access controls — only staff who need data to do their job can reach it.
• Continuous monitoring for suspicious activity and logged security reviews.
• A defined process to notify you and the authorities in the unlikely event of a personal data breach.

9. Age restriction

Welvors is strictly for adults 18 and older. We do not knowingly collect data from minors. If we learn an account belongs to someone under 18, we remove it immediately.

10. International transfers

Your data is primarily stored and processed in India. If any processing occurs elsewhere, we ensure comparable safeguards and comply with applicable transfer rules.

11. Changes to this policy

We may update this policy as Welvors evolves or the law changes. We'll revise the “Last updated” date and, for material changes, notify you in-app or by message. Continuing to use Welvors after an update means you accept the current version.

12. Contact us